Delivery Policy

The Mary Rose online shop operates a postage charge system based on the weight of any ordered stock and packaging. This shipping charge is displayed in your shopping cart at checkout.

Postage will be within 5 days of receiving the order

We are currently unable to process orders for overseas via this website. If you are interested in ordering an item for overseas, please email shop@maryrose.org or ring 02392812931.

How to Return

We hope you are happy with your order, however if you wish to cancel an order or return any items, you must return them to the The Mary Rose Shop within 14 days of receipt. Goods should generally be returned unused and in their original condition including packaging and labelling. Be sure to send your package using a secure or traceable method and that you keep your proof of postage. Please note that return costs are borne by the customer unless an item is faulty. Please note that the Mary Rose will only exchange an item for the same style in a different size or colour, dependent on availability. 

To contact the Mary Rose shop please email shop@maryrose.org or 02392 812931